Thank you for choosing BohoBriggs LLC! Our goal is to satisfy you. If you are not completely satisfied with your purchase, we offer refunds and returns to ensure that your shopping experience is pleasant. Please read the following refund and return policy carefully.
- Return Period
You can apply for a return within 7 days of receiving the product. Requests after 7 days will not be accepted. - Return Conditions
To be eligible for a refund, the product must meet the following conditions:
The product is unused and in its original condition and packaging (including tags, boxes and other accessories).
Some products (such as customized products, special items and some personalized items) are not eligible for return unless due to quality issues. - Refund Processing
The returned product will be inspected and confirmed to be eligible for return. We will process the refund to your original payment method.
Refund processing time usually takes 7-14 business days, depending on your payment method and bank processing speed. - Return Process
To request a return, please follow these steps:
Contact Customer Service: Contact us at alecbriggs@bohobriggs.shop or +1 (774) 491-4948 and provide your order number and product details.
Receive Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and a return address. Please make sure to include this number on your return package.
Ship Your Item Back: Ship your item back to the address specified and keep the shipping bill and tracking information for future reference. - Shipping Policy
Shipping costs for returns are usually borne by the consumer, unless the item is defective or was sent in the wrong order (in which case we will cover shipping costs).
To ensure your return arrives safely, please consider using a trackable shipping method. - Exchange Policy
If you would like to exchange an item, please simply return it and place a new order for your desired item(s) once you have received your refund. - Order Cancellation
If you would like to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will issue you a full refund. If your order has already been shipped, you will need to request a return in accordance with the above return policy.
Thank you for your support of BohoBriggs LLC, we look forward to providing you with a satisfactory shopping experience!